South Carolina – South Carolina’s Attorney General, Alan Wilson, has taken a strong stance against the ongoing issue of robocalls, issuing stern warnings to four voice service providers identified as conduits for these unwanted communications. Wilson is leading initiatives to reduce the inconvenience caused by false and oftentimes unlawful spam calls as a member of the Anti-Robocall Multistate Litigation Task Force.
Attorneys general from throughout 51 states make up the task force, which has been closely examining and investigating these providers. Through their diligent efforts, they have uncovered significant proof connecting these businesses to the distribution of unlawful robocall traffic. The task team has presented their results to the Federal Communications Commission (FCC), which is supposed to act further in line with their plan.
Among the companies under investigation are KWK Communications, Inc., Inbound Communications, Inc., AKA Management, Inc., and CallVox LLC. Each has been discovered to let a sizable number of questionable robocalls through their networks including but not limited to calls involving IRS and Social Security scams, vehicle warranty frauds, utilities scams, and different impostor scams.
In just one month of 2022, KWK Communications is alleged to have routed over 20,000 calls using illegally spoofed numbers and around 8.7 million calls with improper Caller IDs. Inbound Communications, meanwhile, has been associated with over 28.4 million robocalls in a single month, promoting fraudulent cable and DirecTV discount schemes. Claiming to be Amazon and Apple support, AKA Management allegedly allowed roughly 12.1 million misleading robocalls in a single month. Using spoofed numbers that hide the caller’s actual identity, CallVox has been connected to over 47 cases where it let robocalls through to people registered on the national Do Not Call register.
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Attorney General Wilson expressed his frustration with these disruptions, emphasizing the collective disdain for such disturbances.
“We all hate spam calls, robocalls, and scammers, and our efforts to combat them have to be coordinated between the states and federal government,” Attorney General Wilson said in a news release. “That’s why we’re working with other states to share information.”
The warning letters addressed to these businesses make it evident that carrying on with their current methods could result in serious legal consequences. Should these organizations and their owners violate state and federal laws regulating telecommunications and consumer protection, the task force is ready to engage additional action against them.
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This program is a component of a larger effort run by state and federal agencies to protect people from false and invasive messages that not only disrupt daily life but also seriously compromise personal security and privacy. Aiming to bring customers to peace of mind, the cooperative efforts of the 51-state task group mark a major progress in the fight against the robocall epidemic.
Copies of the warning letters are available here, here, here, and here.
