Florence, South Carolina – As part of a planned software migration, city officials in Florence are getting ready for a temporary change in how some payments are processed. The update will change how the Business Licensing, Permitting, and Zoning Departments take payments. It will happen between November 26 and December 8, 2025. During this time, the departments won’t be able to handle credit card payments or online payments since the system is undergoing modifications.
Residents will still be able to make payments during this time. The city stated that checks will still be accepted, which is a simple option when electronic payment features are down. People who work in the affected departments will still be accessible to help customers through the temporary change.
The city made it clear that the changes solely affect Business Licensing, Permitting, and Zoning services. Utility billing will continue as usual, and customers who pay for water, sewer, or other utilities will not have any problems or changes with their payment methods.
The move to new software is part of a larger plan to update the city’s internal systems and make things better for people who use these services often. The change is supposed to make processing faster, cut down on delays, and make online transactions easier to use once it is finished.
City officials thanked the community for being patient during the time of change. They said that even while there would be some short-term problems, the long-term changes will make service more reliable and business relationships easier for years to come.
