HomeFlorence CountyResidents on West Palmetto Street and nearby neighborhoods can now safely use...

Residents on West Palmetto Street and nearby neighborhoods can now safely use tap water as city lifts boil water advisory

Florence, South Carolina – After an extensive testing and cleansing of the system, the City of Florence has officially lifted the boil water advisory for several neighborhoods. People who live on Bentree Lane, Willwood Drive, Holly Circle, Lockhaven Drive, Woodland Drive, and in the 2200 to 2400 blocks of West Palmetto Street can now safely drink and cook with their tap water.

This news comes after water supply was cut off for a short time on the night of Monday, July 28, as part of a planned effort to repair the infrastructure. The shutoff, which lasted from 9:00 p.m. to 3:00 a.m., was necessary to finish connecting a new water main on Holly Circle. This was a crucial aspect of the South Carolina Department of Transportation’s ongoing road-widening project.

After service was restored, the City of Florence Utilities Department did a full flush of the water lines. Bacteriological samples were collected and submitted for analysis to ensure the water met safety standards. The tests showed that there was no pollution, and the water is now safe for everyone to use.

The South Carolina Department of Environmental Services required the boil water advisory as a precaution since the water pressure had temporarily dropped. Even though these pressure drops are managed, they can let bacteria in, which is why customers need to boil water before using it. The warning stayed in place until the test results came in.

Read also: Florence’s newest dessert destination set to hire 25–30 as Baskin-Robbins expands in SC

Residents were previously instructed to boil water for at least one minute before using it for drinking, cooking, or brushing teeth. Also, it was not safe to eat ice formed with water that hadn’t been cooked during the advisory time.

City officials have acknowledged the inconvenience caused by the disruption and expressed gratitude to the affected neighborhoods for their patience throughout the process. They additionally advised people that the system is still stabilizing and that little changes in the color of the water and air bubbles may still happen for a short time.

Read also: Volunteers needed in Florence to help deliver lifesaving blood and assist during local emergencies

If residents still have questions or concerns, they should call the City of Florence Utilities Department at 843-665-3236 or the South Carolina Department of Environmental Services at 843-661-4825.

Latest

South Carolina cities know where the water goes but funding the repairs remains harder

The water usually arrives before anyone calls it a...

A districtwide summer makeover is underway as Florence 1 prepares for the 2026-2027 school year

Florence, South Carolina - Florence’s classrooms are quiet now,...

Mental health help is close on paper but far in real life for many South Carolina families

Florence, South Carolina - Teresa Whitaker did not know...

Newsletter

Random articles

Letter to the editor: Florence School Spending (how much money is making it to the classrooms)

By M. P. (full name withheld for privacy) In response...

Florence Council with final decision, transit and airport both get what they asked for

Florence, South Carolina - Florence City Council’s June budget...

Columbia faces hard questions as sidewalks and storefronts become signs of system strain

Columbia, South Carolina - Harold Simmons sees the same...

Mental health help is close on paper but far in real life for many South Carolina families

Florence, South Carolina - Teresa Whitaker did not know...
Caroline Williams
Caroline Williams
Publisher Caroline Williams has more than 15 years of experience in journalism and media leadership across the Southeast. She has led Florence News Journal since its transition to a digital-first platform, guiding its growth as an independent voice for Florence County. Before joining the organization, she held editorial and management roles at regional publications and digital news ventures, with a focus on community engagement and sustainable local journalism models. With a college degree in journalism, Caroline is passionate about the role of local news in fostering informed, connected communities.

South Carolina cities know where the water goes but funding the repairs remains harder

The water usually arrives before anyone calls it a flood. In Florence, it can start as a brown sheet sliding along a curb in historic...

A districtwide summer makeover is underway as Florence 1 prepares for the 2026-2027 school year

Florence, South Carolina - Florence’s classrooms are quiet now, but the district is not standing still. While students are away for summer break, Florence 1...

Dillon County faces federal warning after shootings leave five dead since March, FBI is offering up to $10,000

Dillon County, South Carolina - The warning now hanging over Dillon County is not vague. It is direct, public and federal: at least nine...